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Communication, Motivation

10 Ways to Positively Influence Others In The Workplace

Written by Louis Salguero
UX, HCD, UCD, GUI, graphic and web designer

No matter how brilliant or hard-working we are, we cannot succeed without the help and cooperation from others. Men are not islands scattered in a sea of separation, we are all connected in some way. In the 21st Century the world has shrunk significantly as we keep pace with the most remote parts of the world and we learn from other cultures with a click of a button. We have discovered we are not so different after all, language might be a barrier but we all have the same basic needs, the same can be said about the strangers we meet on the street or people we work with.

Regardless of where you work or your occupation, we all have something in common; we spend a large part of our lives in a job that some of us like and some of us don’t.

If you find yourself in a job you don’t like, by getting people on your side will make the journey more bearable, and you will even begin to enjoy going to work.

Here are my 10 Ways to Positively Influence Others in the Workplace:

Develop a Grateful Attitude

I have a ritual every morning before I go out the door; I look around my home and quietly say “thank you” for having a roof over my head, for the food we eat and having a family to love. By appreciating what I already have my purpose becomes clearer, to bring the bacon (or tofu if you are vegetarian) and feed the ones I love. During the day as the challenges arise, I think of my daily ritual and makes me happy, happiness is contagious.

Happiness is contagious

There are a million+1 reasons to be sad or angry in the world, however, there are ten billion+1 reasons to be happy, we were not put on this earth plane to be miserable, find a reason to rejoice, look at the window and see the blue sky, if it is raining be happy that more trees and vegetables will grow. Talk to the people who nurture you and smile at the ones who don’t. If you are alive and healthy you are doing well….

Smile even when you are down

Have you ever heard the expression “Fake it until you make it”? The same principle applies when things go wrong, smile and it will put you in a better mood. Even when the boss is harassing you, co-workers not going along with the program, the computer crashed wiping all your hard work, simply smile. By smiling we release endorphins (happy hormones) and smiling has a tendency to ease bodily tension, so flash those pearly whites, people around you will pick up on it and they will smile in return.

Always say Please and Thank You

Good manners are a passport to better relationships, and this is not just relegated to the workplace; even when you go out to restaurants, the movies, etc. people will go out of their way to assist you and make your experience more enjoyable when they are treated with courtesy and respect. Having good manners shows the world we care about others, you don’t have to go to Harvard to learn good manners; they can easily become a habit when we learn to treat others the way we want to be treated.

Stay away from gossip

Sometimes things happen in the work place that gives some people a reason to speak about others behind their back. Discussing events is inevitable however, these events are often distorted for entertainment purposes and objectivity is lost. Gossip de-moralizes the target person and if it is malicious can become bullying. What I suggest is simple, smile at the people involved in gossip and walk away avoiding engagement, do not be drawn by the negative energy, it will keep you centered and will not distort your opinion of the victim, they deserve our respect regardless.

Be kind to the Village Idiot

No matter how many different places I have worked at there is always a “Village Idiot”. These people might be eccentric, not articulate, weird or just different. When engaged in conversation by the V.I. be kind and listen to what he or she is saying, you will be surprised there is an unconventional wisdom to them, and by bothering to listen to them you will develop a good will. You never know when you might need their help.

Be diplomatic

People will say or do things that irritate us, and the key is to remain calm and objective. Having a short fuse or simply choosing anger as a first reaction will give these people more fuel to annoy you again and again; and you will lose credibility in front of your peers. There have been many times people have said hurtful or offensive things to me and by me not giving them an answer to respond to their poor rhetoric I have managed to stay in control of the situation and they have left me alone as they know I will not justify to their poor attitudes and I do it with a smile or with humor often turning the tables. If you must respond when confronted or teased do it in a soft and calm voice and be kind, no point on putting out a fire with gasoline.

Always do your best

Bosses and influential co-workers will respect you for doing the best you can when doing your job. I have seen many people who have been at odds in the past come together to celebrate when a milestone has been achieved due a great effort. People might not like you for whatever reason, but they will respect you for being dependable and a great worker. Being dedicated and focused is a quality that is cherished in the corporate world. By always doing your best gives you a positive sense of self and purpose; chances are it will bring in a pay rise or build a solid foundation for a future role.

Be honest

Honesty is the best policy, however, when honestly and diplomacy are combined they become traits of a great leader/communicator. When communicating concepts and ideas be factual, do not try to sound overly smart or use too much technical jargon. Do not embellish or exaggerate as people can see through the lies and will retain that in their minds forming opinions based on how the massage is conveyed not the message itself.

Be respectful of other cultures

If you live in a Western country chances are there are many people of different cultures and ethnicities. By getting to know other people’s traditions, foods and beliefs we develop a respect and appreciation for who they are. Every culture has something positive we can learn from and it is our moral duty to embrace then and respect them. Do not join racist conversations in the staff room or around the water cooler, you are inviting the same treatment from others and it does not help you to positively influence others, even the very people you are agreeing with will lose some respect for you. There are good people and bad people in every nationality, focus on what is good and decent in everyone; it will become a beacon attracting cooperation across the board.

We are going to spend eight hours a day, five days a week, 48 to 50 weeks a year with our colleagues, might as well make it enjoyable and fruitful.