
Communication 101
A commenter on my blog sent me this little morsel: A project manager was running a piece of work with a geographically dispersed team. The team leader was tasked with communicating some bad news to the team members in an
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A commenter on my blog sent me this little morsel: A project manager was running a piece of work with a geographically dispersed team. The team leader was tasked with communicating some bad news to the team members in an

Jerry Seinfeld has a skit where he points out that studies show public speaking is a bigger fear than death. That means, he claims, that if you are going to a funeral you are better off in the casket than doing the eulog

Initiating conversations with strangers doesn't have to be intimidating. Here are some tips on how to develop your communication skills.

Being socialable is a very easy thing to do, and it shouldn't be something you're either good at or not. You can learn to become a more social person - if you want to. Generally extroverts will have less trouble getting
Get past annoying and time wasting dial selections over the phone with these tips to get through to a live operator. They come from the GetHuman database of shortcuts for more than 500 individual call centres. These tips
About twenty-five years ago, Dr. Howard Gardner came up with a new theory about intelligence. He proposed that people were much more complex than what could be revealed in an IQ test or any other standardized testing mod

What is being humble? How to be humble and confident at the same time? Learn the art of humble confidence if you want to be a truly successful person.
After the Google Paper gag , I bet a lot of people were thinking, "That's not such a bad idea". Well, it would be useful if you could send emails to mailing addresses like normal letters. Or even receive actual letters i

An interview with Gretchen Rubin, five-time New York Times bestselling author, podcaster, and speaker, to explore happiness and good habits.
Effective leaders treat others with a positive regard. Specifically, effective leaders understand the power of appreciation. This goes beyond the Carnegie precepts of "Be hardy in your approbation and lavish in your prai
‘Humility’ is a widely understood word. It’s not one of those words people will pause to look up the meaning for. Generally, people love the thought of humility. It’s one of those ‘good’ values we strive for; one we admi
We've all been on one side or the other of this equation: we've done something new, something creative, and we're really proud of it. We ask our friends to get involved, and tell us what they think, and the friend says,

Empathetic Listening is a technique which can help you manage and avoid disruptive and assaultive behaviors. The foundation of the technique can be summarized in 5 simple steps. Provide the speaker with your undivided at
Imagine you’re in a boardroom, tasked with explaining a intricate data analysis to a group of executives who aren’t data experts. You know your idea could transform the company’s strategy, but as you speak, you see confu

Are you truly happy? Do you even know what it means to be happy and what it takes to achieve happiness? These are important questions for anyone who is seeking happiness to ask themselves. I live my life to maintain my o